Groups > TBD Site Feedback

Kat Brennan (akabukowski) TeeBeeDee Community Guide tells me:

Get Satisfaction is related in that it's a tool we've added to allow members to work together and share information on various issues and questions about TeeBeeDee. It takes a little getting used to...

I learned long ago to be suspicious of links that take me to different sites w/o warning.

A rather 'clunky' tool.

We don't disagree that it's a little clunky, but in fact the link to Get Satisfaction is not "w/o warning" ...here is what it says:

If You Need Help...

TeeBeeDee has added a customer Help tool -- Get Satisfaction -- which is available from every page on the site through the Help link at the bottom of the page.

Get Satisfaction provides answers to frequently asked questions (FAQs) and is an open forum for you to connect with other members about TeeBeeDee -- what it is, how it works, and how to make it work for you!

When those "how do I?" or "where can I?" or "where is the?" questions come up, click on Help at the bottom of the page. You'll see a list of the most common questions from other TeeBeeDee members. Click on any of these and you'll go directly to Get Satisfaction for answers. If you don't see your question just type it in and submit.

Why not attach a TBD-wiki, instead?

A user knowledge base usually becomes a more accurate (and thus more useful) reflection of how a site is actually USED, vs. how how it "might" or "should" be used, as filtered through the site developers.

Just a thought...

~Peter