Hey,

because you're response is slow you most likely don't know there's another discussion on this.

Who knows when...I know I'm on cable too.Doesn't matter when it's them and not you

I'm on a T-1 line and it's still slow. I can access the front page okay, as well as the direct links. But when I go into my profile to get to the groups I have subscribed to, it takes forever to access any of them, and a number of them I simply gave up on.

I know they are trying but it is frustrating

Sorry guys, our engineering team is working very hard on these performance issues and we hope to have much improved experience soon. Thanks for your patience.

i think Colin and the team have been working hard. compared to Monday AM the improvement is visible, at least to me. working in a similar environment, i know what it might be like to be a member in TBD engineering team.

let's give them a break, be patient, and enjoy the ride in the meanwhile. the ride will be faster soon, i hope :-)

go Colin! thank you for your hard work.

This Thread is for reporting problems as well as for providing personal input. When a problem appears fixed, but isnt', I will open a new discussion. I am in full appreciation of all technicians, considering that I retired from 20 years in the field. I am also considerate of their need to receive updated information. Now...

We're sorry...there's been a technical problem (isn't that what they always say?).

TeeBeeDee Home Page

For debugging purposes, you can also view the error message.

This information is displayed for debug purposes. When reporting errors, be sure to include all information listed below.

Stack Trace:

java.lang.NullPointerException at org.hibernate.impl.SessionImpl.guessEntityName(SessionImpl.java:1778) at org.hibernate.impl.SessionImpl.bestGuessEntityName(SessionImpl.java:1732) at org.hibernate.impl.AbstractQueryImpl.setEntity(AbstractQueryImpl.java:591) at tbd.service.subscription.SubscriptionServiceImpl$18.doInHibernate(SubscriptionServiceImpl.java:744) at org.springframework.orm.hibernate3.HibernateTemplate.execute(HibernateTemplate.java:367) at org.springframework.orm.hibernate3.HibernateTemplate.execute(HibernateTemplate.java:333) at tbd.service.subscription.SubscriptionServiceImpl.markAlertsForSubscriptionDeleted(SubscriptionServiceImpl.java:739) at tbd.service.subscription.SubscriptionServiceImpl$$FastClassByCGLIB$$2d1f35f8.invoke() at net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:149) at org.springframework.aop.framework.Cglib2AopProxy$CglibMethodInvocation.invokeJoinpoint(Cglib2AopProxy.java:675) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:154) at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:107) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176) at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:107) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176) at org.springframework.aop.framework.Cglib2AopProxy$DynamicAdvisedInterceptor.intercept(Cglib2AopProxy.java:616) at tbd.service.subscription.SubscriptionServiceImpl$$EnhancerByCGLIB$$3fac3786.markAlertsForSubscriptionDeleted() at tbd.web.message.MessageCenterController.doSubmitAction(MessageCenterController.java:143) at org.springframework.web.servlet.mvc.SimpleFormController.onSubmit(SimpleFormController.java:442) at org.springframework.web.servlet.mvc.SimpleFormController.onSubmit(SimpleFormController.java:408) at org.springframework.web.servlet.mvc.SimpleFormController.onSubmit(SimpleFormController.java:380) at org.springframework.web.servlet.mvc.SimpleFormController.processFormSubmission(SimpleFormController.java:267) at org.springframework.web.servlet.mvc.CancellableFormController.processFormSubmission(CancellableFormController.java:130) at org.springframework.web.servlet.mvc.AbstractFormController.handleRequestInternal(AbstractFormController.java:250) at tbd.web.message.MessageCenterController.handleRequestInternal(MessageCenterController.java:54) at org.springframework.web.servlet.mvc.AbstractController.handleRequest(AbstractController.java:153) at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:45) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:820) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:755) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:396) at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:360) at javax.servlet.http.HttpServlet.service(HttpServlet.java:710) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:264) at org.acegisecurity.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:107) at org.acegisecurity.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:72) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.ui.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:110) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.wrapper.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:81) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:217) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.ui.logout.LogoutFilter.doFilter(LogoutFilter.java:106) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:229) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:148) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at carbonfive.website.controllers.PassThroughFilter.doFilter(PassThroughFilter.java:17) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:264) at carbonfive.website.controllers.VanityURLFilter.doFilter(VanityURLFilter.java:99) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:148) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:173) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:77) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at tbd.web.event.EventSenderFilter.doFilterInternal(EventSenderFilter.java:39) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:77) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at tbd.web.util.filter.DisableUrlSessionFilter.doFilter(DisableUrlSessionFilter.java:64) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:78) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:77) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.hyperic.hq.product.servlet.filter.JMXFilter.doFilter(JMXFilter.java:324) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151) at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200) at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283) at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:773) at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:703) at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:895) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689) at java.lang.Thread.run(Thread.java:595)

Session ID:

21251519FD4C5FDD2474C339D7769BCA.worker_21

Request Parameters:

alertIds = 266618,

messageCenterForm = tbd.web.message.MessageCenterForm@1612f8b

operationType = alert

org.springframework.validation.BindingResult.messageCenterForm = org.springframework.validation.BeanPropertyBindingResult: 0 errors

_messageIds = 1

_alertIds = 1

_goodvibeIds = 1

Request Attributes:

javax.servlet.forward.request_uri = /member/messageCenter.html

javax.servlet.forward.context_path =

javax.servlet.forward.servlet_path = /member

javax.servlet.forward.path_info = /WEB-INF/jsp/500.jspx

javax.servlet.forward.query_string = org.springframework.validation.BindingResult.messageCenterForm=org.springframework.validation.BeanPropertyBindingResult%3A+0+errors&messageCenterForm=tbd.web.message.MessageCenterForm%401612f8b

TOTAL_UPDATES_COUNT_REQUEST_ATTR = 15

__acegi_session_integration_filter_applied = true

charsetFilter.FILTERED = true

org.springframework.web.servlet.DispatcherServlet.LOCALE_RESOLVER = org.springframework.web.servlet.i18n.AcceptHeaderLocaleResolver@843edc

VanityURLFilter.REDIRECTS_KEY = {/Help=Redirect: /Help -> /view/page.basic/company_site_help, /Love_Life=Redirect: /Love_Life -> /view/page.basic/topic/content.topic/relationships, /landing/dating_tips_advice=Redirect: /landing/dating_tips_advice -> /assets/landing_pgs/dating_tips_advice.html}

javax.servlet.error.exception = java.lang.NullPointerException

GROUP_MEMBERSHIP_REQUESTS_COUNT_REQUEST_ATTR = 0

javax.servlet.error.request_uri = /member/messageCenter.html

javax.servlet.error.status_code = 500

MESSAGE_COUNT_REQUEST_ATTR = 0

ALERT_COUNT_REQUEST_ATTR = 11

javax.servlet.error.message = Request processing failed; nested exception is java.lang.NullPointerException

org.springframework.web.servlet.DispatcherServlet.THEME_SOURCE = org.springframework.web.context.support.XmlWebApplicationContext: display name [WebApplicationContext for namespace 'TBDSiteServlet-servlet']; startup date [Wed Sep 10 08:01:32 PDT 2008]; child of [org.springframework.web.context.support.XmlWebApplicationContext: display name [Root WebApplicationContext]; startup date [Wed Sep 10 08:01:17 PDT 2008]; root of context hierarchy; config locations [classpath:applicationContext-properties.xml,classpath:applicationContext-database.xml,classpath:applicationContext-dao.xml,classpath:applicationContext-smilemaker.xml,classpath:applicationContext-services.xml,classpath:applicationContext-schedule.xml,classpath:applicationContext-compass.xml,classpath:applicationContext-remote.xml,classpath:applicationContext-acegi-security.xml,classpath:applicationContext-activemq.xml,classpath:applicationContext-jmx.xml,classpath:applicationContext-view.xml,classpath:applicationContext-web.xml]]; config locations [classpath:dispatcher-html.xml]

org.springframework.web.servlet.DispatcherServlet.CONTEXT = org.springframework.web.context.support.XmlWebApplicationContext: display name [WebApplicationContext for namespace 'TBDSiteServlet-servlet']; startup date [Wed Sep 10 08:01:32 PDT 2008]; child of [org.springframework.web.context.support.XmlWebApplicationContext: display name [Root WebApplicationContext]; startup date [Wed Sep 10 08:01:17 PDT 2008]; root of context hierarchy; config locations [classpath:applicationContext-properties.xml,classpath:applicationContext-database.xml,classpath:applicationContext-dao.xml,classpath:applicationContext-smilemaker.xml,classpath:applicationContext-services.xml,classpath:applicationContext-schedule.xml,classpath:applicationContext-compass.xml,classpath:applicationContext-remote.xml,classpath:applicationContext-acegi-security.xml,classpath:applicationContext-activemq.xml,classpath:applicationContext-jmx.xml,classpath:applicationContext-view.xml,classpath:applicationContext-web.xml]]; config locations [classpath:dispatcher-html.xml]

OpenSessionInView.FILTERED = true

__acegi_filterSecurityInterceptor_filterApplied = true

GOOD_VIBES_COUNT_REQUEST_ATTR = 3

javax.servlet.error.servlet_name = TBDSiteServlet

javax.servlet.error.exception_type = class java.lang.NullPointerException

FRIEND_REQUEll; Granted Authorities: ROLE_MEMBER, ROLE_AUTHOR

At least YOU get info on yours! Most of the time I just get the Dead Zone.

Thanks PaulaMae, but please refrain from posting the debugging messages -- they contain your personal info (email address) so should not be publicly posted. (I edited yours above.) Submit to feedback@tbd.com instead. thanks again for your help and patience.