Richard Sarles
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'Unflappable' Metro GM Richard Sarles visits The Kojo Nnamdi Show
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The head of the D.C. Metro joined one of WAMU's most popular programs this afternoon to discuss how the transit agency is managing its rebuilding efforts and ramping up for service changes and fare hikes in the coming months.
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After the friction ring tunnel evacuation, bring on the WMATA damage control
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Yesterday proved a psychic blow to the confidence riders place in their system, but Metro GM Richard Sarles and the rest of WMATA's communications staff are rushing to reassure riders.
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Metro GM Richard Sarles debuts Farragut Crossing with fluffy friends
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WMATA announced the opening of Farragut Crossing with mascots from George Washington U and our local sports teams. DDOT has a lot to live up to in their next ribbon-cutting.
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WMATA debates how to communicate during disasters
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Should General Manager Richard Sarles have headed to northern Virginia when a man tried to kill himself at Clarendon? Sarles doesn't think so.
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Yes, Metro customers come first in 2011, insists WMATA
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From social media to Internet-rechargeable SmarTrip cards to a new virtual tunnel between the Farragut stations, the organization today touted its customer commitment.
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Today's Metro security hearing in real time
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Highlights from today's WMATA hearing on Capitol Hill, from bag checks to Metro police
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D.C. may cut discount, bus routes to fill Metro budget gap
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The District is considering cutting four bus routes and a 50-cent discount for Anacostia riders as the city looks to close its share of Metro's budget gap, the Washington Examiner reports.
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Metro GM warns against federal funding cuts
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Metro's general manager says efforts to maintain and refurbish the transit system would take a big hit if Congress gives final approval to a $150 million cut in funding.
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Metro GM: System has backlog of maintenance work
CommentMetro General Manager Richard Sarles says the transit system's bus and rail network regularly fails to meet performance standards and reversing the decline will take years.
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Metro weighed down by ill-advised outsourcing
Metro recently underwent a change in leadership, but some of the financial decisions it made in the past are still haunting the organization.
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Metro bag searches to be discussed by WMATA board
The Customer Service and Operations Committee of the WMATA board of directors will discuss the controversial searches tomorrow, the first such official board dialogue on the procedure.
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Metro Grade: Queasy riders unite
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Looking back on the week in Metro, things seemed pretty calm. TBD’s handy chart is a lot cleaner than its first look at Metro, and Twitter’s complaint line has been slower than usual.
But our transit system can't seem to evade one particular problem: Sick passengers. -
Manual Metro trains to continue
Metro's trains will continue to be operated in manual mode until next year, according to an estimate from transit authority CEO Richard Sarles
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Mixed messages from Metro
During our discussion with Metro General Manager/Chief Executive Officer Richard Sarles, the new permanent boss noted that one of the two biggest complaints he got from riders
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Sarles says Metro is in peril if federal funding doesn’t come
CommentMetro General Manager & CEO Richard Sarles
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Eliminating the static: Richard Sarles talks Metro
As he rushed out to attend a meeting of his agency's Riders' Advisory Council last night, someone inside a small gathering of a half-dozen reporters and photographers teased the new Metro GM.
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Jerky rides will continue
Brace yourselves – that jerky ride and those irregular gaps between trains that bedevil Metrorail are likely to continue until at least well into next year
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Live Blog: Ask the GM with Metro's Richard Sarles
Metro General Manager Richard Sarles was a guest Tuesday on WTOP's "Ask the GM" program. Here's what he had to say:
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